Ordering Tips

E-Mail Orders

Never place an order with us by email. It is an unsecured and highly risky way to order from any online store. We are not responsible for the security of personal and credit card information contained in any order that is submitted to us by email.

Online Orders

We highly recommend that you use our secure, online order system to place your order with us. It is equipped with industry standard, 128 bit SSL (secure socket layer) encryption that provides added security for your personal and credit card information as it travels from your PC to our server. It is the easiest, most secure way to order. Please note that the charge on your credit card statement will be from: Quinobe LLC.

Mail Orders

The quickest, easiest way to place a mail order is through our secure, online order system. Simply select the items you wish to order and proceed to check-out. When you get to the “Method of Payment” screen, select "Check/Money Order" as your method of payment. Then continue with the check-out process. After you have confirmed and submitted your order, click on the “Printable Order” button to print a copy of your order. The final step is to mail a copy of your printed order -- along with a cashiers check or money order for the total order amount – to us at the address should on your order. This will allow us to prepare and hold your order until payment arrives. It also ensures that the items you order -- in the size, color(s) and quantity you want -- will not be out-of-stock when your payment arrives. Be sure to make your cashier's check/money order payable to: Quinobe LLC. Please note that we do not accept personal checks.  This method of ordering is available to U.S. customers only. 

Phone Orders

If you are not comfortable ordering online, we do accept phone orders. Just dial (877) 632-0800. When you do, be prepared to give us the product number, product name, size, color(s) and quantity of each item you will be ordering.  This method of ordering is available to U.S. customers only. 

Your First Order

On your first order, or when ordering any item for the very first time, we highly recommend that you order your selected item(s) in a Single pack.. Determine if the item(s) have the fit, the feel, and the comfort you want before ordering it in a 2/Pak or a 3/Pak. Please refer to our Returns, Exchanges & Refunds page for additional information.

Specials

Always check our "Specials" page before ordering.  It may contain a sale item or special promotion that can extend your purhcasing power.  This is the only place on our site where sales and special promotions are listed.  So be sure to check it often.  .   

Package Options

Our garments are available in one of three different "package types" - or Paks. Each contains a predetermined number of garments. When ordering, you must select the "package type" you wish to order. Your options are as follows:

    • Single - one item per package
    • 2/Pak - two items per package
    • 3/Pak - three items per package

 

Whichever option you choose, please note that each Pak contains one style, one size and — depending on the number of garments — one or multiple colors.

Garment Sizes

Use the chart below to determine the garment size that is best for you. If you are not sure of your size, measure around your waist at the position you normally wear your underpants. Keep in mind that our garments are cut for a snug – but not too tight – fit. If your measurement falls between the sizes shown on the chart, we recommend that you choose the next size up.

Measurements in Inches   Measurements in Centimeters
Small Medium Large X-Large XX-Large
28 - 30 32 - 34 36 - 38 40 - 42 44 - 46
35 - 37 39 - 41 43 - 45 47 - 49 51 - 53
 
Waist
Hips
Small Medium Large X-Large XX-Large
71 - 76 81 - 86 91-96 101-106 111-116
89 - 94 99 - 104 109 - 114 119 - 124 129 - 134

Note:  XXL only available in select items.